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Filip Boksa WWe have been using Jivochat for a few years now, it works well for us because a lot of our clients have very specific questions or can't find what they were looking for on the website.
I also like the fact that I can chat to clients on my phone as I'm on the move a lot.
The backend is easy to use and keeps archives of all chat history for easy reference. Setting up Jivochat was fast, and any questions I had were immediately answered by the Jivochat Live Chat Agent.
We ran it on a free trial, but well before the trial ended we knew that Jivochat ‘was the perfect fit’.
Chat is convenient for delicately accompanying customers on the website, and instant callbacks are perfect for actively completing transactions.
Now, both of these technologies are combined into one solution.
Reservations are up and Jivo Chat has become an invaluable yet simple tool!Today, we have 6 members of staff chatting at any one time and we hope to increase the use of Jivochat in a few months.Kayode Adesiyan Frankly speaking, after we started using the chat subscription form, it helped us to increase our customer base, compared to earlier stages. Jivochat is actually a very useful plugin to enhance any online business. Chandran Chan Very usefull for us, it creates a lot of leads while we are not online.Sebastien Gregoire Our business is huge on customer service and we depend on the best live chat in the industry to make that possible.We found Jivochat to be that software versus the many others we used prior to switching over to them.