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Interface designers have come to appreciate that humans' readiness to interpret computer output as genuinely conversational—even when it is actually based on rather simple pattern-matching—can be exploited for useful purposes. E (Agence Nationale de la Recherche and CNRS 2006). utilises a markup language called AIML, which is specific to its function as a conversational agent, and has since been adopted by various other developers of, so called, Alicebots. Still, there is currently no general purpose conversational artificial intelligence, and some software developers focus on the practical aspect, information retrieval.Most people prefer to engage with programs that are human-like, and this gives chatbot-style techniques a potentially useful role in interactive systems that need to elicit information from users, as long as that information is relatively straightforward and falls into predictable categories. While ELIZA and PARRY were used exclusively to simulate typed conversation, many chatbots now include functional features such as games and web searching abilities. Chatbot competitions focus on the Turing test or more specific goals.Companies like Nordea Bank, Domino's, Pizza Hut, Disney, and Whole Foods have launched their own chatbots to increase end customer engagement In September 2017 Whats App announced testing of a forthcoming enterprise platform which will enable human and automated agents to interact with users.Airlines KLM and Aeroméxico both announced their participation.A chatbot (also known as a talkbot, chatterbot, Bot, IM bot, interactive agent, or Artificial Conversational Entity) is a computer program which conducts a conversation via auditory or textual methods.Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test.SAP partnered with Kore Inc, a US-based chatbot platform vendor, to build enterprise-oriented chatterbots for certain SAP products like SAP Hana Cloud Platform, SAP Cloud for Customer (C4C), SAP Success Factors and Concur.Other large companies such as Lloyds Banking Group, Royal Bank of Scotland, Renault and Citroën are now using automated online assistants instead of call centres with humans to provide a first point of contact.
machines are made to behave in wondrous ways, often sufficient to dazzle even the most experienced observer.
Thus an illusion of understanding is generated, even though the processing involved has been merely superficial. Jabberwacky learns new responses and context based on real-time user interactions, rather than being driven from a static database.
ELIZA showed that such an illusion is surprisingly easy to generate, because human judges are so ready to give the benefit of the doubt when conversational responses are capable of being interpreted as "intelligent". Some more recent chatbots also combine real-time learning with evolutionary algorithms that optimise their ability to communicate based on each conversation held, with one notable example being Kyle, winner of the 2009 Leodis AI Award.
The object of this paper is to cause just such a re-evaluation of the program about to be "explained". ELIZA's key method of operation (copied by chatbot designers ever since) involves the recognition of cue words or phrases in the input, and the output of corresponding pre-prepared or pre-programmed responses that can move the conversation forward in an apparently meaningful way (e.g. is still purely based on pattern matching techniques without any reasoning capabilities, the same technique ELIZA was using back in 1966.
by responding to any input that contains the word 'MOTHER' with 'TELL ME MORE ABOUT YOUR FAMILY'). This is not strong AI, which would require sapience and logical reasoning abilities.